Bob van Wijngaarden
Bob van Wijngaarden, Ph.D., serves as a Social Psychologist educated at Leiden University in The Netherlands (1987). In 2003, he received his Ph.D. degree from the Department of Medicine, University of Amsterdam. From 1984 to 1999, he worked as a Research Associate at the departments of psychiatry, universities of Utrecht and Amsterdam. Since 1999, he works as a Senior Research Associate at The Netherlands Institute of Mental Health and Addiction. His main activities concentrate on quantitative research on the quality of care for persons with (severe) mental disorders. For this research, he developed and validated instruments for measuring concepts such as patient satisfaction, patient's experiences with care provided, quality of life, quality of care, and caregiver consequences (family burden). His thesis was on family burden research. The instrument he developed for this research (the IEQ: Involvement Evaluation Questionnaire) nowadays is used throughout the world and is available in 15 languages. In the last few years, he has developed several versions of the Consumer Quality Index (CQI), an instrument to measure patient experiences with the care received, based on the American CAHPS instrument. The version for short-term outpatient care is obligatory for use in all mental health institutions in The Netherlands.
Biography Updated on 28 August 2011