A Decision-Making Approach for Ranking Tertiary Institutions’ Service Quality Using Fuzzy MCDM and Extended HiEdQUAL Model

<div>Higher institution “B” performance against each criterion.</div>

Applied Computational Intelligence and Soft Computing

Figure 6: A Decision-Making Approach for Ranking Tertiary Institutions’ Service Quality Using Fuzzy MCDM and Extended HiEdQUAL Model 