|
| Criteria | Selected criteria | Best non-fuzzy performance of the higher institutions (HI) (centroid defuzzification) |
| HI A | HI B | HI C | HI D |
|
| TC1 | Teachers are responsive and accessible | 5.4933 | 4.7867 | 6.5067 | 6.5600 |
| TC2 | Teachers follow curriculum strictly | 6.0867 | 5.5267 | 6.5933 | 6.1800 |
| TC3 | Teachers follow good teaching practices | 5.5533 | 5.1400 | 5.9000 | 6.0200 |
| TC4 | Relevance between programme and syllabus | 5.7200 | 5.7133 | 5.6933 | 6.5133 |
| TC5 | Course content develops students’ knowledge | 5.7067 | 5.7333 | 6.3933 | 6.6333 |
| TC6 | Department informs schedules, exams, results on time | 6.1267 | 5.2000 | 5.4667 | 5.7467 |
| TC7 | Teachers complete syllabus on time | 5.7800 | 4.4533 | 4.7467 | 5.3533 |
| TC8 | Department has sufficient academic staff | 5.5267 | 4.1867 | 5.3867 | 6.4133 |
| TC9 | University has more adjunct lecturers than in-house lecturers | 5.1733 | 5.3733 | 5.0733 | 4.7533 |
| TC10 | Departments reflect current trends in the curriculum | 5.0733 | 4.9333 | 5.3667 | 5.7933 |
| AS1 | Administrative staff provide service without delay | 4.7867 | 6.0600 | 4.6467 | 4.8867 |
| AS2 | Administrative staff are courteous and willing to help | 5.5267 | 4.4933 | 4.9933 | 5.2667 |
| AS3 | Administrative staff provide error-free work | 5.1400 | 3.9600 | 5.0333 | 5.2400 |
| AS4 | Administration maintains accurate storage and retrieval of records | 5.7133 | 4.3867 | 5.8400 | 5.5867 |
| AS5 | Administrative staff are accessible during office hours | 5.7333 | 4.8000 | 6.0067 | 6.3667 |
| AS6 | University has safety and security measures | 5.2000 | 4.2000 | 6.1800 | 5.5933 |
| AF1 | Departments have adequate teaching facilities | 4.4533 | 4.8733 | 4.5000 | 5.2867 |
| AF2 | Classrooms are equipped with teaching aids | 4.1867 | 4.5000 | 4.4467 | 5.5533 |
| AF3 | Department has sufficient classrooms | 5.3733 | 4.0800 | 4.7600 | 6.2933 |
| AF4 | University has adequate auditoriums, conference halls, etc. | 4.9333 | 3.9800 | 5.3867 | 5.9467 |
| AF5 | Library has adequate academic resources | 6.0600 | 2.9533 | 5.7400 | 5.8867 |
| AF6 | Computer labs have adequate equipment and internet facilities | 4.4933 | 3.5933 | 4.8667 | 4.7000 |
| C11 | University has adequate hostel facilities | 3.9600 | 3.3600 | 4.6733 | 2.7733 |
| C12 | University has adequate medical facilities (Health centres) | 4.3867 | 4.7867 | 5.0267 | 5.0400 |
| C13 | University has adequate social amenities (Canteen, Shopping centre, Bank, ATM, Post office, etc.) | 4.8000 | 5.5267 | 4.5733 | 6.2933 |
| C14 | Campus infrastructure is well maintained. | 4.2000 | 5.1400 | 5.5400 | 4.7200 |
| SS1 | University has sufficient sports and recreation facilities. | 4.8733 | 5.7133 | 5.2733 | 5.6933 |
| SS2 | University/Department provides placement services. | 4.5000 | 5.7333 | 4.9400 | 4.7400 |
| SS3 | University provides counselling services | 4.0800 | 5.2000 | 5.6800 | 5.5267 |
| IN1 | University provides international exchange programmes/collaboration | 3.9800 | 4.4533 | 4.9733 | 4.4800 |
| IN2 | University has a number of international lecturers/faculty. | 2.9533 | 4.1867 | 4.0667 | 3.9733 |
| IN3 | University has standard collaborations for recruitment of international staff and students. | 3.5933 | 5.3733 | 4.2267 | 4.2600 |
| IN4 | University has international students. | 3.3600 | 4.9333 | 4.1267 | 4.1800 |
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