Research Article
A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities
Table 14
The final fuzzy values of D + R and D − R of the main criteria by FDEMATEL.
| | | D + R | D − R |
| | A | 3.575 | 18.44252711 | 79.2 | −3.575 | −0.113705437 | 0 | | B | 4.6 | 16.8004771 | 75.05185185 | −1.6 | −0.416278831 | −1.348148148 | | C | 2.8125 | 17.12086642 | 79.2 | 0.8125 | −0.156277183 | 0 | | D | 6.3 | 19.38028713 | 79.2 | 1.5 | 0.076018181 | 0 | | E | 1.125 | 16.81473005 | 77.8 | 0.125 | 0.55116775 | 1.4 | | F | 4.6625 | 17.66558816 | 76.4 | 1.2625 | 1.540353015 | 2.8 | | G | 5.875 | 15.9093305 | 73.54814815 | 1.475 | −1.481277495 | −2.851851852 |
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