Research Article

A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities

Table 17

TQM-SAHFM model main and subcriteria weights.

Main criteriaSubcriteriaGlobal NWsNW of subcriteriaRelative NW of subcriteriaAVERAGE relative NW of subcriteria
FAHPFAHP/FDEMATELFAHPFAHP/FDEMATELFAHPFAHP/FDEMATELFAHPFAHP/FDEMATEL

AA115.89%16.29%0.180740.183170.028720.029840.031780.03258
A20.227380.218310.036130.03556
A30.227380.229580.036130.0374
A40.227380.227180.036130.03701
A50.13710.141760.021790.02309

BB115.89%15.48%0.281590.285130.044740.044140.0317780.030962
B20.210440.201870.033440.03125
B30.205560.207370.032660.0321
B40.194640.19430.030930.03008
B50.107770.111340.017120.01724

CC111.7%11.85%0.27840.285580.032570.033840.0233980.0237
C20.206420.207070.024150.02454
C30.206420.19890.024150.02357
C40.190850.204630.022330.02425
C50.11790.103820.013790.0123

DD113.97%14.61%0.278050.283720.038840.041450.027940.02922
D20.214830.225790.030010.03299
D30.206150.205830.02880.03007
D40.190590.191570.026630.02799
D50.110380.093080.015420.0136

EE113.97%13.77%0.288970.289780.040370.03990.0279420.027538
E20.215380.224710.030090.03094
E30.215380.213160.030090.02935
E40.152170.170580.021260.02349
E50.12810.101770.01790.01401

FF115.64%15.57%0.273310.285670.042750.044480.0312820.031138
F20.206950.216280.032370.03367
F30.206950.212680.032370.03311
F40.191350.195450.029930.03043
F50.121430.089920.018990.014

GG112.94%12.42%0.27840.300120.036020.037270.025880.02484
G20.206420.190230.026710.02363
G30.206420.206650.026710.02567
G40.190850.201040.02470.02497
G50.11790.101970.015260.01266