Research Article
A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities
Table 17
TQM-SAHFM model main and subcriteria weights.
| Main criteria | Subcriteria | Global NWs | NW of subcriteria | Relative NW of subcriteria | AVERAGE relative NW of subcriteria | FAHP | FAHP/FDEMATEL | FAHP | FAHP/FDEMATEL | FAHP | FAHP/FDEMATEL | FAHP | FAHP/FDEMATEL |
| A | A1 | 15.89% | 16.29% | 0.18074 | 0.18317 | 0.02872 | 0.02984 | 0.03178 | 0.03258 | A2 | 0.22738 | 0.21831 | 0.03613 | 0.03556 | A3 | 0.22738 | 0.22958 | 0.03613 | 0.0374 | A4 | 0.22738 | 0.22718 | 0.03613 | 0.03701 | A5 | 0.1371 | 0.14176 | 0.02179 | 0.02309 |
| B | B1 | 15.89% | 15.48% | 0.28159 | 0.28513 | 0.04474 | 0.04414 | 0.031778 | 0.030962 | B2 | 0.21044 | 0.20187 | 0.03344 | 0.03125 | B3 | 0.20556 | 0.20737 | 0.03266 | 0.0321 | B4 | 0.19464 | 0.1943 | 0.03093 | 0.03008 | B5 | 0.10777 | 0.11134 | 0.01712 | 0.01724 |
| C | C1 | 11.7% | 11.85% | 0.2784 | 0.28558 | 0.03257 | 0.03384 | 0.023398 | 0.0237 | C2 | 0.20642 | 0.20707 | 0.02415 | 0.02454 | C3 | 0.20642 | 0.1989 | 0.02415 | 0.02357 | C4 | 0.19085 | 0.20463 | 0.02233 | 0.02425 | C5 | 0.1179 | 0.10382 | 0.01379 | 0.0123 |
| D | D1 | 13.97% | 14.61% | 0.27805 | 0.28372 | 0.03884 | 0.04145 | 0.02794 | 0.02922 | D2 | 0.21483 | 0.22579 | 0.03001 | 0.03299 | D3 | 0.20615 | 0.20583 | 0.0288 | 0.03007 | D4 | 0.19059 | 0.19157 | 0.02663 | 0.02799 | D5 | 0.11038 | 0.09308 | 0.01542 | 0.0136 |
| E | E1 | 13.97% | 13.77% | 0.28897 | 0.28978 | 0.04037 | 0.0399 | 0.027942 | 0.027538 | E2 | 0.21538 | 0.22471 | 0.03009 | 0.03094 | E3 | 0.21538 | 0.21316 | 0.03009 | 0.02935 | E4 | 0.15217 | 0.17058 | 0.02126 | 0.02349 | E5 | 0.1281 | 0.10177 | 0.0179 | 0.01401 |
| F | F1 | 15.64% | 15.57% | 0.27331 | 0.28567 | 0.04275 | 0.04448 | 0.031282 | 0.031138 | F2 | 0.20695 | 0.21628 | 0.03237 | 0.03367 | F3 | 0.20695 | 0.21268 | 0.03237 | 0.03311 | F4 | 0.19135 | 0.19545 | 0.02993 | 0.03043 | F5 | 0.12143 | 0.08992 | 0.01899 | 0.014 |
| G | G1 | 12.94% | 12.42% | 0.2784 | 0.30012 | 0.03602 | 0.03727 | 0.02588 | 0.02484 | G2 | 0.20642 | 0.19023 | 0.02671 | 0.02363 | G3 | 0.20642 | 0.20665 | 0.02671 | 0.02567 | G4 | 0.19085 | 0.20104 | 0.0247 | 0.02497 | G5 | 0.1179 | 0.10197 | 0.01526 | 0.01266 |
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