A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities

Table 2

Triangular fuzzy conversion scale for main criteria comparisons.

Linguistic scale	Crisp scale	Triangular fuzzy scale	Triangular fuzzy reciprocal scale
Equally important (EI)	1	(1, 1, 1)	(0, 0, 0)
Moderate important (MI)	3	(1, 3, 5)	(1/5, 1/3, 1)
Strong important (SI)	5	(3, 5, 7)	(1/7, 1/5, 1/3)
Very strong important (VSI)	7	(5, 7, 9)	(197, 1/7, 1/5)
Extremely strong important (ESI)	9	(7, 9, 9)	(1/11, 1/9, 1/7)