A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities

Table 3

Triangular fuzzy conversion scale for the subcriteria scored.

Linguistic scale	Crisp scale	Triangular fuzzy scale	Triangular fuzzy reciprocal scale
Equally important (EI)	1	(1, 1, 1)	(0, 0, 0)
Moderate important (MI)	3	(1, 4, 8)	(1/8, 1/4, 1)
Strong important (SI)	5	(4, 8, 12)	(1/12, 1/8, 1/4)
Very Strong important (VSI)	7	(8, 12, 16)	(1/16, 1/12, 1/8)
Extremely Strong important (ESI)	9	(12, 16, 20)	(1/20, 1/16, 1/12)