A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities

Table 4

The fuzzy linguistic scale for FDEMATEL.

Linguistic scale	Crisp scale	Triangular fuzzy scale
No influence (NO)	0	(0, 0, 0.25)
Very low influence (VL)	1	(0, 0.25, 0.5)
Low influence (L)	2	(0.25, 0.5, 0.75)
High influence (H)	3	(0.5, 0.75, 1)
Very high influence (VH)	4	(0.75, 1, 1)