Research Article

A New Self-Assessment “TQM Hybrid MCDM Fuzzy Model” For Enhancing the KPIs in Mega Universities

Table 5

Linguistic variables for alternatives comparison.

Linguistic scaleCrisp scaleTriangular fuzzy scale

Very poor (VP)0(0, 1, 1)
Poor (P)1(0, 1, 3)
Medium poor (MP)2(1, 3, 5)
Fair (F)3(3, 5, 7)
Medium good (MG)4(5, 7, 9)
Good (G)5(7, 9, 10)
Very good (VG)6(9, 9, 10)