Research Article

Combining Fuzzy MCDM with BSC Approach in Performance Evaluation of Iranian Private Banking Sector

Table 2

fuzzy weight of BSC performance indexes by FAHP.

Criteria (dimension and index)Local weightsOverall weightsBNP*Standard BNP**Rank

𝐹 (0.137,0.192,0.273)0.200.262
𝐹 1 (0.211,0.293,0.411)(0.029,0.056,0.112)0.310.077
𝐹 2 (0.164,0.222,0.310)(0.029,0.056,0.112)0.230.0415
𝐹 3 (0.229,0.330,0.475)(0.038,0.077,0.155)0.350.092
𝐹 4 (0.235,0.333,0.471)(0.030,0.063,0.129)0.350.074
𝐹 5 (0.210,0.308,0.437)(0.020,0.042,0.083)0.320.059
𝐹 6 (0.229,0.312,0.424)(0.030,0.063,0.129)0.320.076
𝐶 (0.164,0.232,0.327)0.240.321
𝐶 1 (0.289,0.392,0.537)(0.048,0.091,0.176)0.410.111
𝐶 2 (0.202,0.278,0.376)(0.033,0.065,0.123)0.290.075
𝐶 3 (0.158,0.230,0.327)(0.022,0.044,0.089)0.240.058
𝐶 4 (0.261,0.355,0.483)(0.034,0.067,0.132)0.370.083
𝐶 5 (0.191,0.274,0.373)(0.018,0.038,0.075)0.280.0411
𝑃 (0.010,0.136,0.198)0.180.233
𝑃 1 (0.200,0.279,0.379)(0.019,0.039,0.076)0.290.0510
𝑃 2 (0.168,0.246,0.354)(0.013,0.028,0.056)0.260.0317
𝑃 3 (0.136,0.190,0.267)(0.013,0.026,0.051)0.200.0318
𝑃 4 (0.150,0.217,0.304)(0.012,0.024,0.048)0.220.0319
𝑃 5 (0.089,0.126,0.174)(0.012,0.024,0.047)0.130.0320
𝐿 (0.095,0.139,0.202)0.150.194
𝐿 1 (0.135,0.198,0.291)(0.011,0.022,0.046)0.210.0321
𝐿 2 (0.134,0.192,0.274)(0.018,0.037,0.075)0.200.0412
𝐿 3 (0.166,0.226,0.325)(0.016,0.031,0.066)0.240.0413
𝐿 4 (0.166,0.226,0.325)(0.015,0.031,0.060)0.230.0416

*BNP (Best nonfuzzy performance) = [ ( 𝑈 / 𝐿 ) + ( 𝑀 / 𝐿 ) ] / 3 + 𝐿 .
**STD_BNP: standardized BNP.