Research Article

Designing a Human Machine Interface for Quality Assurance in Car Manufacturing: An Attempt to Address the “Functionality versus User Experience Contradiction” in Professional Production Environments

Table 9

The worker’s statements about the devices.

DeviceProContra

SmartphoneWiping is great 
The idea with the list assistant is great (++) 
Wiping is state of the art 
Statistics are very good 
Device feels faster than current device
Hand strap missing. Gives an additional feeling of safety at work 
Statistics do not increase motivation 
You have to adapt to the wiping first

Data glassesVery stressful due to poor projection quality 
Burning eyes
Uncomfortable and heavy to wear it 
The noseband is very pressing 
Problematic projection with white-coloured vehicles 
Hardware is not ready-made to use 
Not suitable for people with glasses

Current PDASideways keys are difficult to operate 
The device could be a little lighter 
Slow screen refresh, hangs and is bulky