Research Article
Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries
Table 1
Whole question items in the research.
| Variables/Category | Question Items (English) | Question Method |
| Salary | I think this store salary and working conditions is good. | Single Answer 5 Level | Equipment Environment | I think facilities and environment of this store is good. | Leadership | I think this store takes good leadership supervisor. | Personal Growth of Employees | I think that work in this store leads you to grow. | Creative task | I think we work many creative tasks as well as routine tasks. | Customers’ reactions | I think this store service are happy customers. | Financial performance | I think this store's performance will be better again. | Promptness of service | I think the employee's “rapid response” in this store. | Improvements in service | I think employees corresponds with a smile in this store. | Service w/smile | I think not manual, think for yourself, acting as employees of this store. | Employee Satisfaction | I think I am satisfied with working at this store. |
| Proposals for improving stores | Please feel free to have opinions and ideas for making your store better with innovations and improvements. | Free Answer open-ended question |
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