Research Article

Selection of Vendor Based on Intuitionistic Fuzzy Analytical Hierarchy Process

Table 1

Vendor selection criteria.

CriterionFactor

Cost (C)(i) Price
(ii) Logistic costs
(iii) Operating costs
(iv) After-sales service costs

Quality (Q)(i) Quality performance
(ii) Marketability
(iii) Durability
(iv) Ergonomic qualities
(v) Flexibility of operation
(vi) Simplicity of operation
(vii) Reliability

Cycle time (CT)(i) Speed to market
(ii) Delivery lead time
(iii) Development speed
(iv) On-time delivery
(v) Fill rate

Service (S)(i) Reaction to demand
(ii) Ability to modify product
(iii) Supply variety
(iv) Technical support
(v) After-sales services (e.g., warranties and claim policies)
(vi) Flexibility (payment, Freight reduction, order frequency, and amount)
(vii) Delivery frequency

Reputation (R)(i) Position in the industry
(ii) Dependability
(iii) Trust
(iv) Business references
(v) Financial condition
(vi) Market share