Specifying Process Views for a Measurement, Evaluation, and Improvement Strategy

Table 10

QinU attributes satisfaction level for JIRA v.1 and JIRA v.1.1 with improvements.

Attributes	v.1	v.1.1	Change
1.1.1. Subtask correctness	86.4%	91.9%	5.5%	↑
1.1.2. Subtask completeness	87.9%	95.5%	7.6%	↑
1.1.3. Task successfulness	45.5%	72.7%	27.2%	↑
1.2.1. Subtask correctness efficiency	37.4%	44.3%	6.9%	↑
1.2.2. Subtask completeness efficiency	37.5%	47.3%	9.8%	↑
1.2.3. Task successfulness efficiency	13.1%	36.8%	23.7%	↑
1.3.1. Subtask correctness learnability	78.8%	75.1%	−3.7%	↓
1.3.2. Subtask completeness learnability	26.4%	77.3%	50.9%	↑
1.3.3. Task successfulness learnability	66.7%	62.5%	−4.2%	↓
	Average change		13.7%