|
| Items | Mean (standard deviation) |
|
| Making contact (score 0 or 1) | |
| (1) Knocks on the door | 0.81 (0.33) |
| (2) Introduces him-/herself | 1.0 (0) |
| (3) Announces what the care will be | 0.90 (0.19) |
| (4) Looks at the resident | 0.98 (0.07) |
| (5) Speaks to the resident | 0.98 (0.07) |
| (6) Touches the resident | 0.66 (0.36) |
| Total of the RBC Making contact items (/6) | 4.8 (0.7) |
| Relationship bubble (/3) | |
| (7) Looks at the resident during care | 2.73 (0.37) |
| (8) Announces what he/she will do | 2.85 (0.35) |
| (9) Speaks to the resident during care | 2.66 (0.79) |
| (10) Touches, moves the resident gently | 2.67 (0.41) |
| (11) Maintains physical contact | 2.02 (0.97) |
| (12) Announces if leaving | 1.94 (0.99) |
| (13) Uses massage | 1.20 (1.69) |
| (14) Offers realistic choices | 2.24 (0.86) |
| Mean of the RBC Relationship bubble items (/3) | 2.5 (0.5) |
| General approach (/3) | |
| (15) Adapts interventions to feedback | 2.53 (0.71) |
| (16) Ensures comfort (physical and mental) | 2.81 (0.33) |
| (17) Asks resident to participate, allows autonomy | 2.84 (0.30) |
| (18) Prefers standing during care | 2.97 (0.09) |
| (19) Ends the care | 1.91 (1.05) |
| Mean of the RBC General approach items (/3) | 2.6 (0.3) |
| Teamwork (/3) | |
| (20) Does not speak at same time as coworker | 2.70 (0.67) |
| (21) Is client- and task-oriented | 2.29 (0.65) |
| Mean of the RBC Teamwork items (/3) | 2.3 (0.5) |
| Communication (/3) | |
| (22) Gives clear instructions | 2.90 (0.27) |
| (23) Suggests positive ideas/positive reinforcement | 2.71 (0.57) |
| Mean of the RBC Communication items (/3) | 2.8 (0.3) |
|
