Research Article
Minimizing ED Waiting Times and Improving Patient Flow and Experience of Care
Table 2
Summary of results and statistical analysis.
|
Metric | Mean | value |
Mean difference |
95% Confidence interval of the mean difference | Before* () | After** () |
| Door-to-provider time | 63 | 18.14 | <0.001 | 44.86 | (39.83, 49.89) | Total length of stay | 204.17 | 132.29 | <0.001 | 71.88 | (62.24, 81.52) | ED hours on diversion | 147.97 | 0 | <0.001 | 147.97 | (96.53, 199.41) | Core measures (%) | 71 | 96.93 | <0.001 | 25.93 | (20.15, 31.35) | Left without being seen (%) | 4.11 | 0.92 | <0.001 | 3.18 | (2.94, 3.43) | Quarterly volume | 7220.83 | 8044.07 | <0.001 | 823.24 | (506.93, 1139.55) | Patient satisfaction Press Ganey (%ile) | 11.67 | 59.36 | <0.001 | 47.69 | (38.44, 55.95) |
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Before: FY05-Q1 to FY06-Q2.
After: FY08-Q3 to FY11-Q4.
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