Research Article
Payment Reforms for Prehospital Care Services in a Middle Income Country: Assessing Implementation and Patient Outcomes Using a Mixed-Methods Approach
Table 3
Time flow of claim data under direct-pay and e-claim systems adjusted by project-year of participating.
| Operation description | Average time taken | Direct-pay system | E-claim system | | (95% CI) | p-value | | (95% CI) | p-value |
| Call taking to complete submission of financial claims (days) | -10.47 | (-30.79, 9.06) | 0.294 | -8.07 | (-27.34, 11.18) | 0.411 | Call taking to initial submission by EDC (hours) | -62.02 | (-173.27, 49.22) | 0.275 | -45.42 | (-155.36, 64.51) | 0.418 | Complete submission by EDC (days) | -5.11 | (-20.51, 10.73) | 0.527 | -3.04 | (-18.63, 12.54) | 0.702 | Complete submission by EMS units (days) | -7.31 | (-24.77, 9.99) | 0.407 | -7.94 | (-24.99, 9.11) | 0.361 | Percentages of financial claim being made in time (%) | 18.18 | (4.58, 32.08) | 0.01 | 9.69 | (-4.49, 23.89) | 0.181 |
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= coefficient adjusted by projects and year taking into account intraprovincial variation. |