Research Article

Patient-Related Factors Influencing Satisfaction in the Patient-Doctor Encounters at the General Outpatient Clinic of the University of Calabar Teaching Hospital, Calabar, Nigeria

Table 3

Frequency of patients visits to the GOPC, willingness to be consulted by any physician during the visit, and presence or absence of any long-standing illness.

CategoriesResponsesSatisfaction with the consultationTotal df value
YesNo
(%) (%) (%)

Frequency of patients’ visit to the General outpatient clinic over the previous 12 monthsNone62 (14.4)45 (10.5)107 (24.9)3.6840.25
1-2115 (26.7)73 (17.0)188 (43.7)
3-455 (12.8)38 (8.8)93 (21.6)
5-611 (2.6)14 (3.3)25 (5.8)
≥712 (2.8)5 (1.2)17 (4.0)

Willingness to be consulted by any physician during the visitYes241 (56.1)167 (38.8)408 (94.9)3.6110.05
No14 (3.3)8 (1.9)22 (5.1)

Presence or absence of any long-standing illnessYes58 (13.5)37 (8.6)95 (22.1)0.510.5
No197 (45.81)138 (32.90)335 (77.90)