Process Mapping in a Pediatric Emergency Department to Minimize Missed Urinary Tract Infections
Table 1
Interventions Implemented in ED Following Process Mapping.
Players Involved
Intervention
Lab
Microbiology Lab actively sent all ED based results to the ED
ED
All microbiology results come to specific printer in ED
ED-RN
All results sorted by Registered Nurse (RN)
ED-Business Clerk
All positive results given to Business Clerk to attach to old chart
ED-Business Clerk
All positive results placed in PED MD folder
ED-Physician
All ED physicians on Day shift check the Positive Results folder and call patient/parents/primary care physician as necessary
ED
All pending sensitivities for positive urine cultures placed in Pending Sensitivities folder
ED
Once sensitivities results matched – charts moved to Completed folder to be taken back by Info Clerk and sent to Sovera (software system where all hospital documentation is scanned, charted and sorted) to be copied