How Do Low-Income Urban African Americans and Latinos Feel about Telemedicine? A Diffusion of Innovation Analysis

Table 3

Advantages and concerns about telemedicine for African American and Latino participants.

	Advantages	Concerns
African Americans	(1) Reduced waiting time; (2) Immediate feedback; (3) Increased access to specialists; (4) Increased access to multiple medical opinions; (5) Convenience for children and the elderly	(1) The physical absence of the physician specialist; (2) Ability to monitor the specialist’s qualifications; (3) Privacy/confidentiality issues related to the presence of personal information on the Internet; (4) Adequacy of telemedicine scopes to make accurate diagnoses
Latinos	(1) Reduced waiting time; (2) Immediate feedback; (3) Increased access to specialists; (4) Increased access to multiple medical opinions; (5) Convenience for children and the elderly; (6) Greater accuracy of diagnoses due to precision of computers; (7) Avoiding poverty-related embarrassment and in-person physician interaction	(1) Privacy/confidentiality issues related to the presence of personal information on the internet, to a lesser extent; (2) Adequacy of telemedicine scopes to make accurate diagnoses, to a lesser extent; (3) Concerns about whether telemedicine would be available to uninsured/undocumented