Table 2: Mean scores for items related to ideal program and courses within an ideal program.
(a)

Items related to ideal program Mean scoreSD

My ideal program would provide for a leave of absence status without financial penalty4.62.61
My ideal program would have technical support available within 24 hours4.57.50
My ideal program would be supported by a strong administrative infrastructure (e.g., effective procedures for answering questions, registration)4.45.59
My ideal program would allow me to take a number of courses per semester3.731.05
My ideal program would be completed without a thesis or major project3.671.13
My ideal program would allow me to take only one course per semester2.981.25

(b)

Theme/StemItems related to courses within an ideal programMean scoreSD

Content and structureCourses are well organized, with structured content4.58.54
Course readings/textbooks reflect current knowledge in the discipline4.58.50
Courses have seamless navigation4.48.51
Course content is appropriate to my learning needs4.47.50
Courses have a strong relationship of content to assignments4.42.50
Course readings/resources are accessible on line instead of having to obtain a hard copy4.021.1

Collaboration and feedbackCourses provide opportunities for me to receive feedback about my ideas from course instructors4.56.55
Courses require collaboration among learners4.25.69
Courses provide opportunities for me to receive feedback about my ideas from other course participants4.13.59
Courses provide opportunities for me to respond to the ideas of other course participants4.04.64
Courses encourage team effort and community building among learners4.04.64

Discussion forumCourses have frequent instructor interaction in discussion forums4.16.67
Courses have frequent discussion forums3.47.97

InstructorsInstructors respond to my emails within 24 hours3.781.22