Research Article

Counselling for Patients and Family Members: A Follow-Up Study in the Emergency Department

Table 1

Patients’ and family members’ experiences of the content of counseling.

Patient Family member
The content of counselling20032008Difference 20032008Difference P
M M M M

Information on whether one is allowed to eat and drink4.454.38 𝟎 . 𝟎 𝟕 3.784.720.94**
Information on whether one is allowed to move around4.414.21 𝟎 . 𝟐 𝟎 4.184.630.45
Information on examinations performed4.695.03 𝟎 . 𝟑 𝟒 4.314.890.58*
Information on care procedures performed4.594.88 𝟎 . 𝟐 𝟗 4.44.630.23
Instruction on examination room locations5.115.31 𝟎 . 𝟐 𝟎 4.95.340.44*
Information on test results5.084.93 𝟎 . 𝟏 𝟓 4.494.760.27
Information on medication received5.015.10 𝟎 . 𝟎 𝟗 4.794.970.18
Information on effects of medications4.764.58 𝟎 . 𝟏 𝟖 4.284.440.16
Information on why various procedures are performed4.774.71 𝟎 . 𝟎 𝟔 4.674.680.01
Information on patient monitoring equipment4.574.72 𝟎 . 𝟏 𝟓 4.024.720.70
Information on how to keep in touch with the outside world4.113.90 𝟎 . 𝟐 𝟏 3.614.090.48
I knew about the transfer to a ward or elsewhere4.744.65 𝟎 . 𝟎 𝟗 4.765.080.32
Relevance of instructions to participation in care5.034.93 𝟎 . 𝟏 𝟎 4.654.780.13
Clear instructions on which facility to contact4.715.04 𝟎 . 𝟑 𝟑 4.444.700.26

* ≤ 0.05, ** ≤ 0.01, *** ≤ 0.001.
Mann-Whitney U test.