Research Article
Counselling for Patients and Family Members: A Follow-Up Study in the Emergency Department
Table 1
Patients’ and family members’ experiences of the content of counseling.
| | Patient | Family member | The content of counselling | 2003 | 2008 | Difference | 2003 | 2008 | Difference | P | | M | M | | M | M | | |
| Information on whether one is allowed to eat and drink | 4.45 | 4.38 | | 3.78 | 4.72 | 0.94 | ** | Information on whether one is allowed to move around | 4.41 | 4.21 | | 4.18 | 4.63 | 0.45 | | Information on examinations performed | 4.69 | 5.03 | | 4.31 | 4.89 | 0.58 | * | Information on care procedures performed | 4.59 | 4.88 | | 4.4 | 4.63 | 0.23 | | Instruction on examination room locations | 5.11 | 5.31 | | 4.9 | 5.34 | 0.44 | * | Information on test results | 5.08 | 4.93 | | 4.49 | 4.76 | 0.27 | | Information on medication received | 5.01 | 5.10 | | 4.79 | 4.97 | 0.18 | | Information on effects of medications | 4.76 | 4.58 | | 4.28 | 4.44 | 0.16 | | Information on why various procedures are performed | 4.77 | 4.71 | | 4.67 | 4.68 | 0.01 | | Information on patient monitoring equipment | 4.57 | 4.72 | | 4.02 | 4.72 | 0.70 | | Information on how to keep in touch with the outside world | 4.11 | 3.90 | | 3.61 | 4.09 | 0.48 | | I knew about the transfer to a ward or elsewhere | 4.74 | 4.65 | | 4.76 | 5.08 | 0.32 | | Relevance of instructions to participation in care | 5.03 | 4.93 | | 4.65 | 4.78 | 0.13 | | Clear instructions on which facility to contact | 4.71 | 5.04 | | 4.44 | 4.70 | 0.26 | |
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* ≤ 0.05, ** ≤ 0.01, *** ≤ 0.001. Mann-Whitney U test.
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