Research Article
Communication Training Improves Sense of Performance Expectancy of Public Health Nurses Engaged in Long-Term Elderly Prevention Care Program
Table 4
Comparison of service user’s satisfaction and spontaneous behavior in one and three months after public health nurses’ 1-day training seminar.
| | Supervised group
| Seminar group
| Control group
| ANOVA value |
| Outcome of service user (T2)* | | | | | Satisfaction with communication, mean (SD) | 36.1 (6.0) | 36.5 (6.4) | 36.0 (6.1) | 0.869 | General satisfaction with public health nurse, mean (SD) | 13.1 (2.4) | 13.4 (2.3) | 13.1 (2.2) | 0.556 | Spontaneous behavior, mean (SD) | 11.2 (2.7) | 11.3 (2.8) | 11.1 (2.9) | 0.898 |
| Outcome of service user (T3)† | | | | | Satisfaction with communication, mean (SD) | 35.2 (6.2) | 35.6 (6.1) | 35.6 (5.7) | 0.872 | General satisfaction with public health nurse, mean (SD) | 12.9 (2.4) | 13.0 (2.3) | 11.2 (2.6) | 0.914 | Spontaneous behavior, mean (SD) | 10.9 (3.1) | 10.9 (3.0) | 11.2 (2.7) | 0.763 |
|
|
*T2: one month after the 1-day training seminar. †T3: three months after the 1-day training seminar.
|