Expectations Confounded: Patients Are Satisfied with THR and TKR Delivery in Australian Public Hospitals—A Multisite Case Study

Table 3

Reported level of satisfaction with the services provided by the elective surgery system.

	Frequency (𝑛=427); n (%)
Very happy	312 (73.1)
Somewhat happy	73 (17.1)
Neither happy nor unhappy	20 (4.7)
Not happy	11 (2.6)
Very unhappy	11 (2.6)