Review Article

Survey and Challenges of QoE Management Issues in Wireless Networks

Table 1

Comparison of QoE modeling approaches.

Modeling approachHuman influence factorsSystem influence factors Context influence factors Type of service Wireless aspects Concrete QoE model QoE management applicability
Low-level processingHigh-level processingContentMediaNetworkDevice

Perkis et al. [54]LimitedNoYesNoYesYesNoVoice on demand, mobile TVYesNo(i) Provides the input info for measurement purposes
(ii) Most applicable in the context of service optimization
Kim et al. [55]LimitedLimitedLimitedNot explicitly considered YesYesLimitedIP televisionNot specifiedNo(i) Investigates the reasons for quality deterioration
(ii) Most applicable in the context of service optimization
Kilkki [56]Not explicitly consideredNot explicitly considered Not explicitly considered Not explicitly considered YesNoNot explicitly considered MultimediaNot specifiedNo(i) Proposes a holistic approach to QoE
(ii) Most applicable in the context of development of a general QoE management strategy
Möller et al. [57]YesYesNot explicitly considered Not explicitly considered YesYesYesMultimediaNot specifiedNo(i) Provides a detailed taxonomy of QoE aspects
(ii) Most applicable in the context of target-oriented design and system optimization
Geerts et al. [58]YesYesNot explicitly considered NoYesYesYesNot specifiedYesNo(i) Offers info on measuring different components of QoE
(ii) Most applicable in the context of system (service and network) optimization
Laghari et al. [10]YesYesYesNot explicitly considered YesYesYesVoice on demandNot specifiedYes(i) Establishes the causal relationship between different QoE domains
(ii) Most applicable in the context of system optimization
Volk et al. [59]YesYesYesYesYesYesYesMultimediaNot specifiedYes(i) Provides the basis for QoE estimation
(ii) Most applicable in the context of service estimation and optimization
(iii) Most applicable in the context of optimized network resource allocation
De Moor et al. [20]LimitedYesYesYesYesYesYesMultimediaYesNo(i) Proposes an architecture for QoE monitoring and measurement
(ii) Most applicable in the context of service estimation and optimization
(iii) Most applicable in the context of optimized network resource allocation
Song et al. [60]YesYesYesYesYesYesYesVideoYesNo(i) Enables the development of strategies for QoE improvement
(ii) Most applicable in terms of optimizing user experience in a mobile context
Reichl et al. [28]YesYesYesYesYesYesYesBroadband and Internet YesYes(i) Provides QoE prediction and root cause analysis—applicable for network planning
(ii) Most applicable in the context of service optimization
(iii) Most applicable in the context of development of a general QoE management strategy