Hierarchical Neural Regression Models for Customer Churn Prediction

Table 3

Prediction performance of ANN + ANN hierarchical models.

Hidden layer	Learning epochs
	Clustering ANN				Classification ANN
	50	100	200	300	50	100	200	300
8	87.90	89.34	90.66	91.17	85.65	87.50	89.59	91.84
12	83.50	87.42	90.11	90.87	85.23	88.25	91.90	92.49
16	90.25	92.69	88.45	90.77	91.18	88.43	88.57	84.76
20	88.54	90.21	85.80	91.06	90.54	87.92	84.28	86.08
24	91.55	91.85	89.29	86.46	86.85	88.41	86.80	83.46
28	91.61	90.21	86.02	91.29	91.69	90.55	89.37	89.95
32	90.78	89.35	88.13	86.11	91.28	86.55	84.80	90.39