A Quality Function Deployment (QFD) Approach in Determining the Employer’s Selection Criteria

Table 3

ANOVA results for employers’ selection criteria of industrial training students.

Employer’s selection criteria of students’ LI		Mean	-value	-value
B4	Communication skills	4.5	5.54	0.00
B2	Mastery in English language	4.29	3.98	0.01
B1	Mastery in Malay language	4.13	20.81	0
B7	Academic qualifications	4.07	2.15	0.09
B9	Company/organization policy	4.02	0.63	0.59
B8	A convincing resume	3.95	0.98	0.40
B6	Duration of LI	3.82	2.83	0.04
B10	Amount of students’ intake for LI for a particular period	3.73	0.47	0.71
B11	Students’ involvement in extracurricular activities in university	3.51	1.64	0.18
B12	Students’ involvement in sport activities	3.22	2.22	0.09
B3	Ability to master other languages	3.02	1.63	0.19
B5	Working experience	2.88	0.38	0.77

as value less than 0.05).