Review Article
A Review of Quality Criteria Supporting Supplier Selection
Table 1
23 supplier evaluation criteria [
6].
| Rank | Criteria | Mean rating | Evaluation |
| 1 | Quality | 3.508 | Extreme importance | 2 | Delivery | 3.417 | | 3 | Performance history | 2.998 | | 4 | Warranties and claim policies | 2.849 | | 5 | Production facilities and capacity | 2.775 | Considerable importance | 6 | Price | 2.758 | | 7 | Technical capability | 2.545 | | 8 | Financial position | 2.514 | | 9 | Procedural compliance | 2.488 | | 10 | Communication system | 2.426 | | 11 | Reputation and position in industry | 2.412 | | 12 | Desire for business | 2.256 | | 13 | Management and organization | 2.216 | | 14 | Operating controls | 2.211 | | 15 | Repair service | 2.187 | Average importance | 16 | Attitude | 2.120 | | 17 | Impression | 2.054 | | 18 | Packaging ability | 2.009 | | 19 | Labor relations record | 2.003 | | 20 | Geographical location | 1.872 | | 21 | Amount of past business | 1.597 | | 22 | Training aids | 1.537 | | 23 | Reciprocal arrangements | 0.610 | Slight importance |
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