Journal of Quality and Reliability Engineering

Review Article

A Review of Quality Criteria Supporting Supplier Selection

Table 3

The literature review about the methods of assessing quality for supplier selection.
IDArticleYearRate of rejectsContinuous improvement programsQuality of customer and support servicesCertificationsPercentage on time shipmentTechnical and design levelEase of repairReliabilityCapability of handling abnormal qualityYield rateProcess capability indicesLoss functionsCustomer satisfactionCulture compatibilityEnterprise credit
1Tseng and Wu [35]1991          √    
2Chou [36]1994          √    
3 Huang and Lee 1995          √    
4Pearn et al. [37]2004          √    
5Teng and Jaramillo [32]2005 √√√√          
6Liu and Hai [40]2005√√             
7Pi and Low [17]2005           √   
8Pearn and Kotz [38]2006          √    
9Linn et al. [7]2006          √    
10 Wang and Guo [29]2007√              
11Hou and Su [33]2007     √√√       
12Xia and Wu [34]2007√    √ √       
13 Zhu [39] 2007          √    
14Sanayei et al. [20]2008√              
15Teeravaraprug [19]2008           √   
16Kokangul and Susuz [30]2009√              
17Lee [31]2009         √     
18 Li [25]2010           √   
19 Tektas and Aytekin [24]2011√√ √      √    
20Parthiban et al. [21]2012√              
21Peng [22]2012            √√√
22 Bilişik et al. [23]2012√              
23Mehralian et al. [41]2012√  √        √