Research Article
A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management
Table 2
The customer segmentation of mobile network.
| Cluster number | Average local call fee (Yuan) | Average long distance call fee (Yuan) | Average roaming fee (Yuan) | Average text message and WAP fee (Yuan) | Number of customer |
| 1 | 156.9 | 172.8 | 39.8 | 58.5 | 121 | 2 | 299.1 | 43.2 | 38.7 | 46.9 | 64 | 3 | 42.6 | 32.9 | 174.7 | 36.2 | 168 | 4 | 212.8 | 103.3 | 574.3 | 39.7 | 13 | 5 | 187.9 | 871.5 | 35.3 | 28.7 | 9 | 6 | 162.1 | 262.3 | 354.8 | 21.2 | 12 | 7 | 43.0 | 25.8 | 13.7 | 21.2 | 2077 | 8 | 19.2 | 7.5 | 4.8 | 13.5 | 792 |
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