A Model for Assessing the Service Quality of University Library Websites

Table 11

The total weight of alternatives.

	Weight of supermatrix after convergence	Perspective priority weight	New version of library website	Old version of library website
𝐶1	0.2961	0.3623	0.0643	0.0430
𝐶2	0.3406	0.3623	0.0550	0.0685
𝐶3	0.3632	0.3623	0.0658	0.0658
𝐶4	0.2511	0.3119	0.0435	0.0349
𝐶5	0.2257	0.3119	0.0401	0.0304
𝐶6	0.1894	0.3119	0.0295	0.0295
𝐶7	0.1321	0.3119	0.0220	0.0192
𝐶8	0.2017	0.3119	0.0280	0.0349
𝐶9	0.3168	0.3257	0.0516	0.0516
𝐶10	0.2616	0.3257	0.0448	0.0404
𝐶11	0.1872	0.3257	0.0271	0.0338
𝐶12	0.2344	0.3257	0.0483	0.0281
Total weight			0.5199	0.4801