A Model for Assessing the Service Quality of University Library Websites

<table class="table-group" id="tab2"><tr><td><table class="table"><tr><td class="thead-hr" colspan="5"><hr/></td></tr><tr class="thead"><td align="left"> </td><td align="center" rowspan="2">System</td><td align="center">Efficiency</td><td align="center">Information quality</td><td align="center" rowspan="2">Weights</td></tr><tr class="thead"><td align="left"> </td><td align="center" colspan="2"><svg height="16.450001" id="M1" style="vertical-align:-3.39066pt" version="1.1" viewbox="0 0 32.700001 16.450001" width="32.700001" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
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</svg> = 3.0010 C.R. = 0.0007</td></tr><tr><td class="thead-hr" colspan="5"><hr/></td></tr><tr><td align="left">System</td><td align="center">1.0000</td><td align="center">1.0118</td><td align="center">1.0481</td><td align="center">0.3399</td></tr><tr><td align="left">Efficiency</td><td align="center">0.9883</td><td align="center">1.0000</td><td align="center">0.9456</td><td align="center">0.3258</td></tr><tr><td align="left">Information quality</td><td align="center">0.9541</td><td align="center">1.0576</td><td align="center">1.0000</td><td align="center">0.3343</td></tr><tr class="table-tr"><td colspan="5"><hr class="tbody-hr"/></td></tr></table></td></tr></table>

The pairwise comparisons of perspectives.

Mathematical Problems in Engineering

tab2

Table 2

Table 2: A Model for Assessing the Service Quality of University Library Websites 