No Refund or Full Refund: When Should a Fashion Brand Offer Full Refund Consumer Return Service for Mass Customization Products?

Figure 2

(a) Sensitivity analysis on the effect brought by 𝜎_𝑅 (with 𝜌=−1). (b) Sensitivity analysis on the effect brought by 𝜎_𝑅 (with 𝜌=−0.3). (c) Sensitivity analysis on the effect brought by 𝜎_𝑅 (with 𝜌=0). (d) Sensitivity analysis on the effect brought by 𝜎_𝑅 (with 𝜌=0.3). (e) Sensitivity analysis on the effect brought by 𝜎_𝑅 (with 𝜌=1).

(a)

(b)

(c)

(d)

(e)