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Dimensions | Evaluation criteria |
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Economic responsibilities | E1 | Reasonable product prices |
E2 | Transparent business operations |
E3 | Avoid price collusion with any competitor |
E4 | Stimulate local economic development |
E5 | Increase employment opportunities |
E6 | Maximum possible profits for the organization |
E7 | Honour agreed-upon contracts |
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Legal responsibilities | L1 | Implement the consumer protection act |
L2 | Ensure good and safe working environment for employees |
L3 | Provide employees with the newest information on pertinent laws |
L4 | Provide occupational injury compensation and health insurance systems |
L5 | Keep customer information confidential and protect it against illegal use |
L6 | Provide proper waste disposal and reduce pollutant emissions |
L7 | Actively inspect and certify products |
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Ethical responsibilities | M1 | Provide consumers with customer complaint service and thorough follow-up service |
M2 | Provide employees with ways of improving their working conditions |
M3 | Eschew exaggerated or false advertisements |
M4 | Pay salaries and wages on time |
M5 | Provide employees with a good working environment |
M6 | Provide employees with fair selection, promotion, termination, and retirement systems |
M7 | Provide employees with reasonable welfare and protection |
M8 | Provide employees with educational training and living-related assistance |
M9 | Cooperate with the government in energy-saving and carbon-reduction policy |
M10 | Ensure transparent production processes |
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Philanthropic responsibilities | P1 | Protect vulnerable social groups |
P2 | Engage in charitable activities |
P3 | Provide for community welfare |
P4 | Use company resources efficiently |
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