Research Article
Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry
Table 21
The overall ranking for criteria.
| Criteria | DEMATEL | DANP | Sum of rankings | Overall rankings |
| Top executives support () | 1 | 1 | 2 | 1 | User recognition () | 5 | 8 | 13 | 5 | Funding and budget () | 2 | 2 | 4 | 2 | Project team composition () | 7 | 4 | 11 | 4 | Project management and monitoring () | 8 | 7 | 15 | 8 | Education and training () | 12 | 12 | 24 | 12 | Timely and correct information () | 4 | 9 | 13 | 5 | Degree of difficulty in software and hardware maintenance () | 9 | 6 | 15 | 8 | Degree of completeness of transmission equipment () | 10 | 3 | 13 | 5 | Experience and ability of consultants () | 3 | 5 | 8 | 3 | Coordination and communication () | 6 | 10 | 16 | 10 | Customer acceptance () | 11 | 11 | 22 | 11 |
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