Global economic development has been exhibiting new characteristics. First, rapid developments in productivity make it possible for individuals to pursue more, as well as higher levels of, desires for comfort, novel services, diverse products, convenient communication, and innovative forms of entertainment. New service industries have emerged to fulfill such desires. Second, the innovation and development of new technologies, especially the maturity of the Internet and the appearance of IOT (Internet of Things), accelerate the growth of new service industries. Third, the pressure from environmental deterioration and depletion of resources force many countries to adjust industrial structures from manufacturing to service industries. As a result, service is playing a more significant role in modern society. Compared with the traditional manufacturing systems, service systems involve some new mathematical topics, such as the multidimensional goal in system optimization, the dynamic evolution in system control, the human-internet interaction in system operation, and the data processing of big data set. However, the studies on the decision-making modeling in service systems remain scarce in the literatures.

We invite authors to contribute original research articles as well as review articles that will stimulate continuing efforts to understand service systems.

Potential topics include, but are not limited to:

• Efficiency evaluation modeling for service systems
• Operations management modeling for service systems
• Service supply chain management modeling
• Marketing and advertising decision making in service industries
• Decision-making modeling for MIS in service industries
• Decision-making modeling for business models in service industries
• Financial decision modeling in service industries
• Agency modeling and applications in service industries
• Ecology, energy, and resource management modeling
• Entrepreneurship and innovation decision making in new service industries
• Policy decision making in service industries