Review Article

Patient Engagement as an Emerging Challenge for Healthcare Services: Mapping the Literature

Table 3

Ten most cited publications from 2002 to 2012 (*the double labeling is due to the discipline label assigned by Scopus reviewers).

Number of citationsAuthor(s)TitleYearSourceDiscipline*Definition of patient engagementReference

188 Lehman et al.Assessing organizational readiness for change2002Journal of Substance Abuse TreatmentMedicineEngagement as actions individuals perform in terms of adherence to drug prescription and a key component for high-quality healthcare services[10]

120 SimpsonA conceptual framework for drug treatment process and outcomes2004Journal of Substance Abuse TreatmentMedicineEngagement as a factor which enables patient alliance with clinicians and enhance recovery experience [11]

119 Davis et al.A 2020 vision of patient-centered primary care2005Journal of General Internal MedicineMedicineEngagement as a key component to foster patient-centred medical approach [12]

73 Hibbard et al.Do increases in patient activation result in improved self-management behaviors?2007Health services researchNursing/social scienceEngagement as a behavioural activation related to healthy behaviours and positive health outcomes[13]

49 Roy-Byrne and WagnerPrimary care perspectives on generalized anxiety disorder2004Journal of Clinical PsychiatryMedicine/psychologyEngagement as a crucial elements in health policy making to deliver effective and high-quality healthcare interventions[14]

42 Casale et al.ProvenCareSM: A provider-driven pay-for-performance program for acute episodic cardiac surgical care2007Annals of surgeryMedicineEngagement as behavioral activation that contributes to reduce resource abuse and improve health outcomes[15]

41 Trotti et al.Patient-reported outcomes and the evolution of adverse event reporting in oncology2007Journal of Clinical OncologyMedicineEngagement as a measurable marker of patients’ compliance to therapies and symptoms’ management [16]

32 Franklin et al.Patients' engagement with “Sweet Talk”—a text messaging support system for young people with diabetes2008Journal of Medical Internet ResearchMedicineEngagement as a cognitive, behavioural, emotional, and social construct which foster patient’s self-management[17]

31 McCrackenSocial context and acceptance of chronic pain: the role of solicitous and punishing responses2005PainMedicine/psychologyEngagement as a behavioural activation useful to better control and manage illness symptoms and emotional-related alterations[18]

30 VillagraStrategies to control costs and quality: a focus on outcomes research for disease management2004Medical careNursing/social scienceEngagement as a measurable marker of clinical results and organizational factor which contributes to reduce healthcare costs [19]