Table 3: Frequency (%) with which survey scale descriptors were used to rate 33 improvement topics (by 560 respondents).

Survey scale descriptorMean %Median %Min–max % (range)

Very important514828–74 (46)
Important363621–46 (25)
Somewhat important12122–27 (25)
Not important110–5 (5)
COMBINED (important and very important)878768–98 (30)