Evaluating the Linguistic Appropriateness and Cultural Sensitivity of a Self-Report System for Spanish-Speaking Patients with Cancer
Table 5
Individual items with low scores (1 or 2) in the cultural sensitivity assessment tool (CSAT).
Category
Item
Reviewer scoring
Reviewer comments
A
B
C
Audiovisual: format
The sound effects make the subject matter more appealing.
n/a
3
2
Reviewer 3: when the provider enters an exam room in a sample visit, “knocking sound effect is not necessary.”
Audiovisual: visual message
The visuals (diagrams, pictures, and so on) reflect the variety of physical features (skin color, nose, lips, and so on) among Hispanics/Latinos.
2
3
1
Print: visual message
The hair colors are representatives of the intended audience.
3
3
2
Reviewer 3: “There is not one common physical feature for Latinos. We're a racially diverse group so that should be represented.”
The hair textures are representatives of the intended audience.
2
3
1
Reviewer 3: “Hair textures differ among Latinos.”
The graphics accurately depict the physical features (breasts, …, etc.) of the intended audience.
2
3
n/a
Scoring scale: 4 = strongly agree: the material will absolutely be accepted by the intended audience. 3 = agree: the material will be accepted by the intended audience but could be better or could be improved before it will absolutely be accepted by the intended audience. 2 = disagree: the material will probably not be accepted by the intended audience. 1 = strongly disagree: the material will absolutely not be accepted by the intended audience. n/a = not applicable: the information does not appear in the material or does not apply to the material.
