Research Article

A Simple Approach for Monitoring Business Service Time Variation

Table 7

The of the EWMA-AV chart for and .

0.10.20.30.40.50.60.70.80.9

5375.316.17.14.73.52.92.42.12.0
6374.214.36.44.23.22.72.32.12.0
7370.113.05.93.82.82.32.01.91.6
8369.912.05.53.62.82.32.01.91.6
9368.811.15.23.52.72.32.01.91.6
10370.310.44.93.32.52.11.91.71.3
11372.0 9.84.63.12.52.11.91.71.3
12370.4 9.34.43.02.32.01.81.41.1
13370.1 8.94.22.92.21.91.61.31.0
14371.9 8.54.12.72.21.91.61.31.0
15371.3 8.24.02.72.11.81.51.21.0