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| Level | Energy and environmental policy | Organising | Staff motivation | Tracking, monitoring, and reporting systems | Staff awareness/training and promotion | Investment |
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| 4 | Active commitment of top management. Energy management and environmental performance fully integrated into management structure | Clear delegation of responsibility for energy consumption and environmental performance | Formal and informal channels of communication regularly exploited by energy and environmental managers and staff at all levels | Comprehensive system sets targets, monitors consumption, identifies faults, quantifies savings, and provides budget tracking | Marketing the value of energy efficiency and environmental management practice both within the organisation and outside it | Positive discrimination in favour of energy saving and “green” schemes |
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| 3 | Formal policy, but no active commitment from top management
| Energy and environmental managers accountable to appropriate committee | Energy and environmental committee used as main channel together with direct contact with major users
| Monitoring and targeting reports for individual premises based on submetering, but energy savings and waste reductions not reported effectively to users | Program of staff training, awareness, and regular publicity campaigns | Cursory appraisal of new building, equipment, and refurbishment opportunities |
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| 2 | Unadopted policy set by energy and environmental managers | Designated energy and environmental managers, reporting to ad hoc committee, but line management and authority unclear. | Contact with major users through ad-hoc committee chaired by senior departmental manager | Monitoring and targeting reports based on supply meter data | Energy and environmental unit have ad-hoc involvement in budget setting. Some ad-hoc staff awareness and training | Investment with short term pay back only |
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| 1 | An unwritten set of guidelines. Energy and environmental management the part-time responsibility of someone with limited authority and influence | Informal contacts between energy and environmental managers and a few users
| Cost reporting based on invoice data
| Managers compile reports for internal use within technical department | Informal contacts used to promote energy and environmental efficiency
| Only low-cost measures taken
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| 0 | No explicit policy. No managers or any formal delegation of responsibility | No contact with users
| No information system
| No accounting for energy consumption and waste generation | No marketing or promotion of energy and environmental efficiency | No investment in increasing energy and environmental efficiency |
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