Research Article
Analyzing Patients’ Values by Applying Cluster Analysis and LRFM Model in a Pediatric Dental Clinic in Taiwan
Table 4
Descriptive statistics of twelve clusters based on SOM technique.
| Cluster
| Number of patients | Average length (L) | Average recency(R) | Average frequency(F) | Average age | Average gender | Item (s) above average |
| 1 | 68 | 3,543.34 | 449.34 | 2.56 | 13.54 | 1.49 | L | 2 | 64 | 1,372.28 | 663.73 | 11.98 | 6.27 | 1.44 | LRF | 3 | 145 | 416.01 | 79.24 | 1.47 | 7.78 | 1.50 | — | 4 | 236 | 215.86 | 655.53 | 2.19 | 5.20 | 1.50 | R | 5 | 100 | 1,878.34 | 438.60 | 2.43 | 9.99 | 1.47 | L | 6 | 79 | 4,094.89 | 655.58 | 4.08 | 14.19 | 1.44 | LRF | 7 | 107 | 2,602.78 | 142.68 | 1.58 | 12.30 | 1.50 | L | 8 | 170 | 694.51 | 673.61 | 6.67 | 5.88 | 1.51 | RF | 9 | 139 | 2,257.51 | 653.85 | 4.78 | 10.27 | 1.52 | LRF | 10 | 142 | 136.82 | 432.74 | 1.66 | 6.43 | 1.51 | — | 11 | 71 | 644.42 | 457.46 | 6.06 | 6.25 | 1.48 | F | 12 | 141 | 403.88 | 255.55 | 2.27 | 7.44 | 1.49 | — | Total | 1,462 | 1,220.15 | 468.88 | 3.55 | 8.17 | 1.49 | |
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