Conceptual Framework for the Mapping of Management Process with Information Technology in a Business Process

Table 3

SISCIC process—steps and influencing factors.

Steps	Influencing factors/components
Stating the problem	(1) Low profits^** due to poor market research^*; (2) High costs^** due to poor design process^*; (3) Low morale^** due to lack of communication^* between the management and the team; (4) High employee turnover^** due to rate of pay to low^*; (5) High rate of absentees^** due to the fact that employees believe that they are not valued^*
Identification of limiting components	(1) Information; (2) Time; (3) Equipment; (4) Supplies; (5) Personnel
Studying and evaluating alternatives	(1) Feasibility; (2) Realistic; (3) Effectiveness; (4) Consequences; (5) Cost-benefit^***
Choosing the best	(1) Cost; (2) Risk; (3) Probability of success
Implementation	(1) Defining the role of employees and make them to understand.; (2) Presenting the program and the procedures.; (3) Framing the rules and the policies.
Control and evolution	(1) Feedback; (2) Comparison of decision and action.; (3) Measuring the deviation.; (4) Removing deviation.

^*Denotes the problem.
^**Denotes the cause.
^***Cost-benefit analysis is a systematic process for calculating and comparing benefits and costs of a project or decision.