Advances in Decision Sciences / 2017 / Article / Tab 1

Research Article

Key Enablers of Effective Implementation of TQM in Royal Jet Airways

Table 1

Descriptive statistics.

Characteristics (%)

Status of the company
Aviation/air transport300 (100)
Size of the firm
Admin100
Technical200
Annual turnover
<US$500m120 (40%)
>US$500m180 (60%)
Age of the firm (years)11
Position of the respondents
Quality assurance director150 (50%)
Technician150 (50%)