Enhanced Cognitive Walkthrough: Development of the Cognitive Walkthrough Method to Better Predict, Identify, and Present Usability Problems

Table 7

Analysis template ECW.

(a) Analysis template ECW for analysis of functions

Function	Task		Task importance
Questions	Success/failure story	Usability problem	Problem seriousness	Problem type
(1) Will the user know that the evaluated function is available?
(2) Will the user be able to notice that the functions is available?
(3) Will the user associate the clues with the function?
(4) Will the user get sufficient feedback when using the function?
(5) Will the user get sufficient feedback to understand that the function has been fully performed?

(b) Analysis template ECW for analysis of operations

Operation	Action
Questions	Success/failure story	Usability problem	Problem seriousness	Problem type
(1) Will the user try to achieve the right goals of the operation?
(2) Will the user be able to notice that the action of the operation is available?
(3) Will the user associate the action of the operation with the right goal of the operation?
(4) Will the user be able to perform the correct action?
(5) Will the user get sufficient feedback to understand that the action is performed and the goal is achieved?