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Advances in Human-Computer Interaction
Volume 2016 (2016), Article ID 4089520, 16 pages
http://dx.doi.org/10.1155/2016/4089520
Research Article

Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems

1Operations and Systems Department, Universidad Autonoma de Occidente, Cali, Colombia
2Systems Department, Universidad del Cauca, Popayán, Colombia
3School of Informatics Engineering, Pontificia Universidad Catolica de Valparaiso, Valparaíso, Chile
4Informatics Department, King Abdulaziz University, Jeddah, Saudi Arabia

Received 3 February 2016; Revised 1 June 2016; Accepted 12 July 2016

Academic Editor: Francesco Bellotti

Copyright © 2016 Andrés Solano et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Usability is a fundamental quality characteristic for the success of an interactive system. It is a concept that includes a set of metrics and methods in order to obtain easy-to-learn and easy-to-use systems. Usability Evaluation Methods, UEM, are quite diverse; their application depends on variables such as costs, time availability, and human resources. A large number of UEM can be employed to assess interactive software systems, but questions arise when deciding which method and/or combination of methods gives more (relevant) information. We propose Collaborative Usability Evaluation Methods, CUEM, following the principles defined by the Collaboration Engineering. This paper analyzes a set of CUEM conducted on different interactive software systems. It proposes combinations of CUEM that provide more complete and comprehensive information about the usability of interactive software systems than those evaluation methods conducted independently.