Research Article
Combinations of Methods for Collaborative Evaluation of the Usability of Interactive Software Systems
Table 2
Summary of the application of the CUEM in the transactional web area.
| | CUEM | Number of evaluators | Number of users | Number of issues | Number of confirmed critical issues | Number of issues not detected in the heuristic evaluation |
| | Heuristic evaluation | 5 | Not applicable | 36 | 6 | Not applicable | | Cognitive walkthrough | 4 | Not applicable | 21 | 6 | 7 | | Formal experiments | 4 | 10 | 24 | 6 | 11 | | Questionnaires | 4 | 10 | 0 | 0 | 0 | | Constructive interaction | 4 | 10 | 29 | 6 | 7 | | Interviews | 4 | 10 | 14 | 5 | 3 | | Coaching method | 4 | 8 | 25 | 6 | 9 |
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