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Advances in Human-Computer Interaction
Volume 2017, Article ID 6131575, 13 pages
Research Article

Developers as Users: Exploring the Experiences of Using a New Theoretical Method for Usability Assessment

Chalmers University of Technology, 412 96 Gothenburg, Sweden

Correspondence should be addressed to Lars-Ola Bligård; es.sremlahc@dragilb.alo-sral

Received 22 September 2016; Revised 4 January 2017; Accepted 31 January 2017; Published 5 March 2017

Academic Editor: Jean Vanderdonckt

Copyright © 2017 Lars-Ola Bligård et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


There is a need for appropriate evaluation methods to efficiently identify and counteract usability issues early in the development process. The aim of this study was to investigate how product developers assessed a new theoretical method for identifying usability problems and use errors. Two cases where the method had been applied were selected and the users of the method in them were asked to fill in a questionnaire and were then interviewed about their experiences of using the method. Overall, the participants (students and professionals) found the methods useful and their outcome trustworthy. At the same time, the methods were assessed as difficult to learn and as cumbersome and tedious to use. Nevertheless, both students and professionals thought that the methods would be useful in future development work. Suggestions for further improvement included provision of further instructions, for example, on how to adapt the methods and development of an IT-support tool.