Research Article

An Empirical Study of Visitors’ Experience at Kuching Orchid Garden with Mobile Guide Application

Table 2

MES instruments’ items [4].

EngagementKnowledge/Learning
I enjoyed visiting the exhibitionThe information provided about the exhibits was clear
I felt engaged with the exhibitionI could make sense of most of the things which I saw and did at the exhibition
My visit to the exhibition was very interestingI liked graphics associated with the exhibition
I felt I was experiencing the exhibition, rather than just visiting itMy visit enriched my knowledge and understanding about specific exhibits
I was completely immersed in the exhibitionVisiting the exhibition was fun
I felt focused on the exhibitionI like graphic-based information as supporting material at museum exhibitions
My visit to the exhibition was inspiringI discovered new information from the exhibits
The exhibition held my attentionI gained knowledge that I can use or have used as a result of my visit
I was interested in seeing how the exhibition would unfold as my visit progressed
I felt emotionally involved with the exhibitionEmotional Connection
While at the exhibition, I became unaware of what was happening around meThe exhibition enabled me to reminisce about my past
Meaningful ExperienceMy sense of being in the exhibition was stronger than my sense of being in the real world (reversed relationship)
During my visit, I was able to reflect on the significance of the exhibits and their meaningI was overwhelmed with the aesthetic/beauty aspect of the exhibits
During my visit, I put a lot of effort into thinking about the exhibitionI wanted to own exhibits like those that I saw in the exhibition
Seeing rare exhibits gave me a sense of wonder about the exhibitionI felt connected with the exhibits
After visiting the exhibition, I was still interested to know more about the topic of the exhibitionI like text-based information as supporting material at exhibitions (reversed relationship)
Seeing real exhibits of importance was the most satisfying aspect of my visit to the exhibition