Student Evaluations of a (Rude) Spoken Dialogue System Insights from an Experimental Study

Table 3

Change suggestions for each of the five categories from participants for each of the six SDS answers according to conditions (polite versus rude), reported in percentage.

	Answer 1		Answer 2		Answer 3		Answer 4		Answer 5		Answer 6		Total
category	polite	rude	polite	rude	polite	rude	polite	rude	polite	rude	polite	rude	polite	rude
1 (mitigate FTA)	10	21	14	59	7	10	3	28	7	41	10	17	9	29
2 (direct)	3	0	3	0	3	0	0	0	3	0	10	10	4	2
3 (voice)	28	31	7	3	17	0	10	3	7	0	14	0	14	6
4 (precise)	7	3	21	0	21	21	14	3	21	7	3	0	15	6
5 (no change)	52	45	55	38	52	69	72	66	62	52	62	72	59	57